Being Culturally Sensitive
Contents
AVOIDING PITFALLS
Pitfalls Quiz
- A meeting for international students has been
scheduled, and you wish to invite international students
to attend. You go door to door in a dorm, passing out
invitations. There are only a few people on your team,
but you hope to invite as many as possible of the many
internationals living there. After a short time, you're
invited by a student into his room for tea. What do you
say?
- Imagine you've invited some students from the
Philippines to your place for dinner. They arrive; you
greet them, invite them in, and offer them chairs. But
before your guests sit down, each takes a handkerchief
from his pocket, wipes the chair and then spreads the
cloth on the chair. Before the meal, your guests take the
table napkins, and wipe the plates and silverware. What
are you thinking as they do this?
- You've become friends with a student from Zimbabwe,
and he invites you to his room for a meal. You accept,
and have a nice evening together. You may have stayed too
long though, because when you leave, he also leaves, and
walks your direction for a little while, before heading
off in another direction. You wish to deepen the
friendship, so a few days later you invite him to join
you for dinner. He accepts, and after a nice evening
together you help your guest with his jacket, thank him
for coming, and say good-bye. The next day you meet him
and in talking with each other it seems there's a
coldness in the conversation. What happened?
- During the morning, at different times, you meet two
international students with whom you're acquainted, an
African, and a German. During conversation with each of
them you say, "Maybe I'll have a bit of time this
afternoon, but I'm not sure. If it works out, I'll stop
by and visit you." Whom will you find at home, if you do
go to visit?
- You are a missionary in an Arabic country and happen
to meet an acquaintance on the sidewalk in front of your
house. What do you do?
- a) You greet him and continue what you were
doing
- b) You greet him and take time for a long
conversation
- c) You invite him into your home
- d) You do nothing
- You're proud of your new dress, and ask an
international student in your group, "How do you like my
new dress? Do you think it makes me look too fat?" He
answers, "It's not the dress, my dear, you are fat!" How
do you feel?
WHAT IS CULTURE?
Culture is something created by people, it's their way of
life, a functionally organized system which makes everything
"work" or "fit" together. Culture is an all-embracing plan
of life, learned by each individual as that individual grows
up, which makes everything fit and make sense. Culture is
the lifestyle of a societal group, and isn't
individualistic.
The way a society looks at the world is built up out of
repeated inner attitudes and motivations which lead to a
complex system which is unique to that society. It's what
makes an Arab an Arab, an American an American, and an
Englishman an Englishman.
Every world-view or culture contains some parts or
elements which are sinful, from Jesus' viewpoint. It is
possible, however, that these parts become molded in such a
way that the culture as a whole becomes more
Christian.
There is no such thing as "a single Christian
world-view," and no such thing as "a Christian
world-view" in any country, because any world-view is
interwoven with the particular culture it finds itself in,
and can't be separated from it.
A Simplistic Contrast
Some of the differences in value, worth and custom of the
"western" and "middle-eastern" world-views:
|
Western Culture
|
Middle-Eastern Culture
|
|
|
|
|
individualistic
|
family oriented
|
|
what you do
|
whom you know
|
|
man centered
|
God centered
|
|
Family
|
|
|
small, intimate family
|
extended (relatives included)
|
|
retirement home
|
aged stay with family
|
|
the old are separated
|
the old are respected
|
|
children leave early
|
children stay until married
|
|
Social
|
|
|
sexes equal
|
sexes separated
|
|
time oriented relationships (work, free time)
|
person oriented relationships (hospitality)
|
|
Training
|
|
|
performance oriented
|
experience oriented
|
|
little rote memory
|
much memorization
|
|
Religion
|
|
|
individualistic
|
corporate
|
|
dichotomized (spiritual and secular)
|
integrated (religion, family and culture)
|
LEARNING ABOUT CULTURAL DIFFERENCES
In order to have an effective ministry with
internationals, it's necessary to understand something about
culture. Books are a good source to learn about culture, but
everyday life can be an even better teacher. If you're
willing to learn, open your eyes and ears, and ask good
questions of your international friend, you'll learn much
about his or her culture, and gain new insight into your own
culture as well.
The many areas where cultures are quite different will
give you opportunities for conversation as you share with
each other about the differences, and also will give you
opportunities to show practical love as you help. Some of
these areas are: the climate and weather (you might
help your international friend find proper clothing for your
weather); the language (you might give help in
understanding words, especially slang); the differences
in wealth of your two societies; the ways
interpersonal relationships function (greetings,
good-byes, friendships, dating); life's necessities
(food, housing, money - very specific help may be
needed. You may help your friend find food from back home
from a specialty shop); and matters of faith (why
there are so many churches, but the society isn't
"Christian," the lack of integration of faith and life in
our society).
Often international students are expecting cultural
differences in major areas, such as with food or language,
but aren't thinking of differences in areas such as how
people interact with each other, or how long a person looks
at another person in the eye, or how we show affection
toward a member of the opposite sex. It's in these
unexpected areas of difference that international
students often become confused, or even sometimes deeply
hurt or angry. It's when someone is not expecting a
difference that the difference can be so dramatic.
It's important to remember that your international
friend's culture isn't more primitive or better
or worse than our own, it's simply
different. As you learn about these differences,
you'll understand your international friend more and more,
and especially be able to give practical help when he
struggles to fit into our culture during this time of
study here.
Look and Learn
How to See: Look - Look - Look
When you visit your international friend, what do your
eyes see? Notice the furnishings and objects in the room,
the prayer rug, stereo, art objects, posters on the door and
walls, pictures, photos, books on the bookshelf, map on the
wall. This will show you something about what your friend
counts as important.
What is your friend wearing? Not wearing? Are there shoes
outside the door? (Did you walk into the clean room without
taking off your shoes!?)
What do you see in your friend's facial expressions? Is
he or she puzzled, confused, frustrated, distant, uneasy,
angry?
Ask and Listen
Your ears will teach you much about your friend's
culture. You can ask questions such as, "What do you find
interesting (strange, comical, different) about life here?"
"How are families here different?" "How are studies
different?" Answers to questions such as these will give you
great insight.
Asking your friend to share from his life and family will
also teach you much. You can ask,
"Do you have pictures of home?" "Of your
family?"
"Please tell me, who, what, where..."
"Where is your home town (on the map)?"
"What do people in your country think about people
here?"
"What do you like to eat?" "What do you not like to
eat?"
"What do you do in your spare time?"
"Do you have hobbies?"
"What are you enjoying doing the most here?" (Does he
have contact with others, or is he stuck all alone in his
room?)
Read
As mentioned earlier, books about your friend's culture
and country are helpful. Also newspapers and magazines are a
good source of information.
ANSWERS TO QUESTIONS
- If you refuse the invitation because of time, you've
just missed an opportunity to get to know someone who
might have come to your meeting with you, and instead
you've passed out many almost worthless invitations. Most
international students won't come based on an invitation
from a total stranger, but after a personal conversation
the probability of attending is higher. You must plan, at
the minimum, half an hour's visit for such an invitation.
- You are insulted and think your guests think little
of your cleanliness? Their actions have nothing to do
with your poor housekeeping, but are part of creating a
warm atmosphere in some parts of the Philippines. If you
become angry, you're only pronouncing judgment based on
your own cultural background, and haven't yet understood
the culture of your guests.
- In some tribes of Zimbabwe it's a sign of friendship
to walk with your guest part of his or her way home. How
far you walk together is a sign of how deep the
friendship is. He walked with you part way home, but you
took him only to the door.
- The African is glad you'll visit him, and waits at
home until you come, even if he had something else to do.
The German won't be at home, unless he didn't have
anything else to do, since your statement was so vague.
What would you have done?
- a) and d) are very impolite. b) Only dogs talk with
each other on the street. c) is the correct way to treat
someone.
- In the culture of your friend's African tribe, you've
just received a friendly compliment, which says, "You
look wonderful, healthy, and well cared for!"
Top
of page
|